Privacy Policy
We at JELD-WEN, inc. (referred to as “JELD-WEN, inc.,” “we,” “us,” or “our”) recognize the importance of protecting the privacy of certain information (“Information”) collected about our customers and prospective customers (referred to as “Customers,” “you,” or “your”). This privacy statement discloses what Information we gather, how we use it, and how to correct or change it. At JELD-WEN, inc., it is our intention to give you an understanding about how we collect your Information and the use we make of it in the course of our business.
To that end, we gather three types of Information about Customers: data that Customers provide through optional, voluntary registration on our sites; data collected and shared between JELD-WEN affiliates; and data we gather through aggregated tracking, mainly by tallying page views throughout our sites. Such Information enables us to tailor our content to fit Customers’ needs better and to help our affiliates understand our audience. Be assured that JELD-WEN, inc. will not disclose Personal Information to third parties without your consent, except as may be noted in this Privacy Policy or disclosed to you when the Information is submitted.
Table of Contents
[these are anchor links]
|
|
Use of Cookies
A cookie is a piece of data generated by a Web site and stored on your computer. Our Sites may use cookies to track unique visits. This simply means that visits to the Site can be uniquely identified and tracked from page to page. However, it does not tell us who you are specifically, only that you are a unique visitor. Our Sites may also use cookies to keep visitors logged into secure areas as they navigate from page to page. This eliminates the need to log in multiple times during your visit. We may also use cookies to help our Sites remember the preferences or settings you may set in different Site functions.
We do not have access to and cannot control cookies set by Web sites we link to or that link to our Sites.
Use of Internet Protocol (“IP”) Addresses
An IP address is a unique number that is automatically assigned to your computer whenever you are surfing the Internet so that your computer can be identified by the main computers, known as “Web servers,” that “serve up” Web pages.
JELD-WEN, inc. and/or its affiliates collect IP addresses for the purposes of system administration, to report aggregated Information to our affiliates, and to audit the use of our site. When Customers request pages from JELD-WEN, inc. and/or its affiliates’ sites, our servers log the Customers’ IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a Customer’s session will be logged, but the Customer will remain anonymous to us. We can and will use IP addresses to identify a Customer when we feel it is necessary to enforce compliance with our Site terms of use or terms of service or to protect our service, site, customers or others.
Information Collection
In most instances, we collect Information by specifically requesting it from you. Generally, this occurs when you register at a site or request information or a service. Our sites may also use your information to inform you about other products or services available from JELD-WEN, inc. and its affiliates.
We may also collect information provided by our affiliates and/or third parties. This information is generally non-personal information, relating to demographic traits and purchasing habits.
Forms
Some of our sites and services may require a completed form in order to access secured information, use special site functions, or complete a transaction. Product literature requests may require your contact information, demographics, unique identifiers, shipping or billing information, and other personal or financial information. We may also use some of this information to contact you about the services for which you have expressed interest and/or important support information.
Child Use of Sites
JELD-WEN, inc. Web sites are not intended for use by children under 18 years of age. Furthermore, it is not our intention to extend promotional offers to children. Should this occur in error, we will take immediate action, upon notification of the child’s age, to modify our records and eliminate the chance for future offers of this nature.
Notifications and Verifications
We may use e-mail or other contact methods to notify site users and promotional participants of JELD-WEN, inc. special offers, newsletters, and site alerts or features. We may also use e-mail or other contact methods to disseminate PINS and passwords, validate requests and provide customer support.
Sharing Information
JELD-WEN, inc. does not sell or lease your Personal Information. And, as a general rule, we will not disclose any specific Personal Information that you submit to us about you (“Personal Information”) in a manner that connects you with the Personal Information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Personal Information is information about you that is personally identifiable like your name, address, e-mail address, or phone number, and that is not otherwise publicly available. The following describes some of the ways that your Personal Information may be disclosed.
Business Partners and Sponsors: We may disclose some or all of your Personal Information to business partners or sponsors who work on behalf of or with JELD-WEN, inc. under confidentiality agreements. These companies may use your Personal Information to help us communicate with you about offers from JELD-WEN, inc. and our marketing partners. However, these companies do not have any independent right to share this information. We may share the Personal Information we collect with other entities, such as:
- Unaffiliated service providers such as firms who provide note securitization;
- Government agencies and law enforcement officials;
- Other organizations, with your consent;
- Other organizations, as permitted by law.
By requesting more information, you give JELD-WEN, inc. permission to transfer your Personal Information to the sponsor so they can fulfill your request. In many instances, only your e-mail address will be shared.
Data Supplementation
We may supplement, under confidentiality agreements, your Personal Information with information provided by our affiliates or third parties in order to offer you products and services that better meet your needs and preferences.
Third Party and Aggregate Data
From time to time, you may be offered the opportunity to receive materials or special offers from third parties. If you opt to receive information from these third parties, we will (with your permission) share your name and e-mail address with such third parties. Also, we may keep track of what portions of the Web site Customers are visiting and other Customer statistics, and aggregate this information to help us create a better experience for users of our Web site. This is all done without knowing your name or other Personal Information in order to describe our viewers and services to prospective partners, advertisers, and other third parties, and for other lawful purposes.
What happens when you link to a third party site?
JELD-WEN, inc. are not responsible for the content of any off-site pages or any other Web sites linked to or from the sites. Links appearing on the sites are for convenience only and are not an endorsement by JELD-WEN, inc. or our affiliates or their partners of the referenced content, product, service or supplier. Your linking to or from any off-site pages or other Web sites is at your own risk. JELD-WEN, inc. are in no way responsible for examining or evaluating, and they do not warrant the offerings of, off-site pages or any other Web sites linked to or from the sites, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Web sites, including, without limitation, terms and conditions. You should carefully review the terms and conditions of all off-site pages and other Web sites that you visit.
Third-party Web sites may refer to our sites and even provide hyperlinks to specific pages or functions. We are not responsible for the context in which those referring links are made nor are we responsible for ensuring those links work properly.
Safeguarding Customer Information
We only grant access to nonpublic personal information about you (such as your name, address, e-mail address, and phone number) to company employees and affiliated and non-affiliated service providers so that they can provide or offer products and services to you, process and service your accounts, and administer our business.
Our Code of Conduct requires that your information remain confidential. Even if you are no longer our customer, we will continue to treat your nonpublic personal information in the same way as if you were still a customer. In addition, we maintain physical, electronic and procedural safeguards that comply with federal standards to guard this personal information. Some state laws may further restrict the sharing of your nonpublic personal information.
Other: We may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating JELD-WEN, inc. JELD-WEN, inc. ’s rights or property, other JELD-WEN, inc. Customers, or anyone else. terms of use or terms of service, or may be causing injury to or interference (either intentionally or unintentionally) with any
JELD-WEN, inc. may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
You are responsible for maintaining the confidentiality of your account and password, restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Your Acceptance of these terms
By using this site, you signify your agreement to JELD-WEN, inc. and/or its affiliates’ sites following the posting changes to these terms will mean you accept those changes.
This policy applies to JELD-WEN, inc. and other Web sites owned by JELD-WEN, inc. or its affiliates are specifically linked to this Privacy Policy.
Trademark and Copyright
© 2003 JELD-WEN, inc. JELD-WEN reserves the right to change specifications and other product information without notice.
Effective May, 2003.
The following are registered trademarks of JELD-WEN, inc., Oregon USA
JELD-WEN
Pozzi
Norco
Caradco
Summit
MagnaFrame
IWP
Energy Saver
Finishield
Gladiator
The following are trademarks of JELD-WEN, inc., Oregon USA CONTOURS
AURORA
ALTERNAPLUS
Product Names and Use
Products offered by JELD-WEN and its subsidiaries are covered by issued and pending US and foreign patents.
Products mentioned are for identification purposes only and may be trademarks or registered marks of their respective companies.
The following product names indicate approved use of the terms. Trademarks and registered marks are owned by JELD-WEN, inc.
The Pozzi® Collection
The Norco® Collection
The Caradco® Collection
The Summit® Collection
Summit® 8600
Summit® MagnaFrame®
Summit® Sierra
Summit® 4600
Summit® 5500
JELD-WEN® IWP® Custom Wood Exterior Doors
JELD-WEN® Premium Wood Exterior Doors
Contours™ Steel Exterior Doors
Energy Saver® Steel Exterior Doors
Finishield® Steel Exterior Doors
Gladiator® Steel Exterior Doors
JELD-WEN® IWP® Aurora™ Custom Fiberglass Entrance Doors
JELD-WEN® Fiberglass exterior doors
JELD-WEN® AlternaPlus™ Wood Composite Doors
JELD-WEN® IWP® Custom Wood Interior Doors
JELD-WEN® Premium Wood Interior Doors
JELD-WEN® Molded Interior Doors
JELD-WEN® Flush Interior Doors
JELD-WEN® Custom Carved Interior Doors
JELD-WEN® Garage Doors
JELD-WEN® Shutters
Specific Product Names
Pozzi® Collection Awning Wood Windows
Pozzi® Collection Bay and Bow Wood Windows
Pozzi® Collection Casement Wood Windows
Pozzi® Collection Double-hungWood Windows
Pozzi® Collection Horizontal Sliding Wood Windows
Pozzi® Collection Swinging Wood Patio Doors
Pozzi® Collection Sidelite and Transom Wood Windows
Norco® Collection Awning Wood Windows
Norco® Collection Bay and Bow Wood Windows
Norco® Collection Casement Wood Windows
Norco® Collection Double-hung Wood Windows
Norco® Collection Horizontal Sliding Wood Windows
Norco® Collection Swinging Wood Patio Doors
Norco® Collection Sidelite and Transom Wood Windows
Caradco® Collection Awning Wood Windows
Caradco® Collection Bay and Bow Wood Windows
Caradco® Collection Casement Wood Windows
Caradco® Collection Double-hung Wood Windows
Caradco® Collection Horizontal Sliding Wood Windows
Caradco® Collection Swinging Wood Patio Doors
Caradco® Collection Sidelite and Transom Wood Windows
Summit® Collection Awning Wood Windows
Summit® Collection Bay and Bow Wood Windows
Summit® Collection Casement Wood Windows
Summit® Collection Double-hung Wood Windows
Summit® Collection Sidelite and Transom Wood Windows
Summit® 8600 Awning Vinyl Windows
Summit® 8600 Bay Vinyl Windows
Summit® 8600 Casement Vinyl Windows
Summit® 8600 Custom Picture Vinyl Windows
Summit® 8600 Sliding Vinyl Patio Doors
Summit® 8600 Garden Vinyl Windows
Summit® MagnaFrame® Double-hung Vinyl Windows
Summit® MagnaFrame® Custom Picture Vinyl Windows
Summit® Sierra Bay and Bow Vinyl Windows
Summit® Sierra Custom Picture Vinyl Windows
Summit® Sierra Horizontal Slider Vinyl Windows
Summit® Sierra Single-hung Vinyl Windows
Summit® 4600 Custom Picture Aluminum Windows
Summit® 4600 Horizontal Sliding Aluminum Windows
Summit® 4600 Single-hung Aluminum Windows
Summit® 4600 Aluminum Sliding Patio Doors
Summit® 5500 Custom Picture Aluminum Windows
Summit® 5500 Horizontal Sliding Aluminum Windows
Summit® 5500 Single-hung Aluminum Windows
JELD-WEN® IWP® Custom Wood Dutch Doors
JELD-WEN® IWP® Custom Wood Entrance Doors
JELD-WEN® IWP® Custom Wood Entry Systems
JELD-WEN® IWP® Custom Wood French Doors
JELD-WEN® IWP® Custom Wood Sash Doors
JELD-WEN® Premium Wood Combination Doors
JELD-WEN® Premium Wood Dutch Doors
JELD-WEN® Premium Wood Entrance Doors
JELD-WEN® Premium Wood Entry Systems
JELD-WEN® Premium Wood French Doors
JELD-WEN® Premium Wood Sash Doors
Contours™ Steel Entrance Doors
Contours™ Steel Sidelites
Energy Saver® Steel Entrance Doors
Energy Saver® Steel Sidelites
Finishied® Steel Entrance Doors
Finishield® Steel Sidelites
Gladiator® Steel Entrance Doors
Gladiator® Steel Sidelites
JELD-WEN® IWP® Aurora™ Custom Fiberglass Entrance Doors
JELD-WEN® Fiberglass EntranceDoors
JELD-WEN® Fiberglass Sidelites
JELD-WEN® AlternaPlus™ Wood Composite Entrance Doors
JELD-WEN® AlternaPlus™ WoodComposite Sidelites
IWP® Custom Wood Panel Doors
IWP® Custom Wood French Doors
IWP® Custom Wood Louver Doors
IWP® Custom Wood Bifold Doors
JELD-WEN® Premium Wood Panel Doors
JELD-WEN® Premium Wood French Doors
JELD-WEN® Premium Wood Louver Doors
JELD-WEN® Premium Wood Bifold Doors
JELD-WEN® Molded Passage Doors
JELD-WEN® Molded Mirror Doors
JELD-WEN® Molded Bifold Doors
JELD-WEN® Molded Commercial Doors
JELD-WEN® Flush Passage Doors
JELD-WEN® Flush Bifold Doors
JELD-WEN® Custom Carved Passage Doors
JELD-WEN® Custom Carved Bifold Doors
